{"translation-revision-date":"2023-03-01 18:47:54+0000","generator":"GlotPress\/4.0.3","domain":"messages","locale_data":{"messages":{"":{"domain":"messages","plural-forms":"nplurals=2; plural=n != 1;","lang":"es_VE"},"{{title}}Status{{\/title}} {{rule \/}} {{filter \/}}":["{{title}}Estado{{\/title}} {{rule \/}} {{filter \/}}"],"Settings saved.":["Ajustes guardados"],"Error saving settings.":["Error al guardar los ajustes."],"Error retrieving settings.":["Error al recuperar los ajustes."],"All currencies":["Todas las monedas"],"Cancel":["Cancelar"],"View details":["Ver detalles"],"Error retrieving dispute.":["Error al recuperar la disputa."],"Error retrieving disputes.":["Error al recuperar las disputas."],"Show":["Mostrar"],"Advanced filters":["Filtros avanzados"],"{{title}}Date{{\/title}} {{rule \/}} {{filter \/}}":["{{title}}Fecha{{\/title}} {{rule \/}} {{filter \/}}"],"Before":["Antes de"],"After":["Despu\u00e9s de"],"Between":["Entre"],"General":["General"],"Duplicate":["Duplicar"],"Status":["Estado"],"You have accepted the dispute.":["Has aceptado la disputa."],"You have accepted the dispute for order #%s.":["Has aceptado la disputa del pedido #%s."],"Product not received":["Producto no recibido"],"Insufficient funds":["Fondos insuficientes"],"Incorrect account details":["Detalles de la cuenta incorrectos"],"This is an uncategorized dispute, so you should contact the customer for additional details to find out why the payment was disputed.":["Esta es una disputa no clasificada, por lo que debes comunicarte con el cliente para obtener detalles adicionales para averiguar por qu\u00e9 se disput\u00f3 el pago."],"Credit not processed":["Cr\u00e9dito no procesado"],"Check returned":["Cheque devuelto"],"Bank cannot process":["El banco no puede procesar"],"Lost":["Perdido"],"Won":["Ganado"],"Charge refunded":["Cargo reembolsado"],"Under review":["Bajo revisi\u00f3n"],"Needs response":["Necesita respuesta"],"Inquiry: Closed":["Investigaci\u00f3n: Cerrada"],"Inquiry: Under review":["Investigaci\u00f3n: Bajo revisi\u00f3n"],"Unrecognized":["No reconocido"],"The customer doesn\u2019t recognize the payment appearing on their card statement.":["El cliente no reconoce el pago que aparece en el estado de cuenta de su tarjeta."],"If you believe the dispute is invalid, you can challenge it by submitting the appropriate evidence using the response forms on the next screen.":["Si crees que la disputa no es v\u00e1lida, puedes impugnarla enviando la evidencia apropiada usando los formularios de respuesta en la siguiente pantalla."],"There has been an error accepting the dispute. Please try again later.":["Ha habido un error al aceptar la disputa. Por favor, int\u00e9ntalo de nuevo m\u00e1s tarde."],"Subscription canceled":["Suscripci\u00f3n cancelada"],"If the customer withdraws their dispute you should still submit evidence using the forms on the next screen. Be sure to provide a letter or email from the cardholder stating that they are no longer in dispute.":["Si el cliente retira su disputa, a\u00fan debes presentar la evidencia utilizando los formularios en la siguiente pantalla. Aseg\u00farate de proporcionar una carta o correo electr\u00f3nico del titular de la tarjeta donde se indique que ya no est\u00e1n en disputa."],"If your customer made no attempt to return the product or cancel the service, or if you provided a replacement product or service, make sure to note that as well.":["Si tu cliente no intent\u00f3 devolver el producto o cancelar el servicio, o si proporcionaste un producto o servicio de reemplazo, aseg\u00farate de tenerlo en cuenta tambi\u00e9n."],"For products that have been repaired or replaced, provide evidence that the cardholder agreed to a repair or replacement, it has been received by the customer, and the repair or replacement has not since been disputed.":["Para los productos que han sido reparados o reemplazados, proporciona evidencia de que el titular de la tarjeta acord\u00f3 una reparaci\u00f3n o reemplazo, el cliente la recibi\u00f3 y la reparaci\u00f3n o reemplazo no ha sido disputada."],"If the customer has not yet returned the product or canceled the service, provide specific information to that effect. You should double-check your incoming shipping records to verify that you have not received a return before you respond. If you have processed a credit or reversal for this transaction, provide evidence of this which includes the amount and date processed.":["Si el cliente a\u00fan no ha devuelto el producto o cancelado el servicio, proporciona informaci\u00f3n espec\u00edfica a tal efecto. Debes comprobar tus registros de env\u00edo entrantes para verificar que no hayas recibido una devoluci\u00f3n antes de responder. Si has procesado un cr\u00e9dito o una revocaci\u00f3n de esta transacci\u00f3n, proporciona evidencia de esto que incluya el monto y la fecha de procesamiento."],"Debit not authorized":["D\u00e9bito no autorizado"],"Demonstrate that each payment was for a separate product or service.":["Demuestra que cada pago fue por un producto o servicio por separado."],"The customer claims they were charged multiple times for the same product or service.":["El cliente afirma que le cobraron varias veces por el mismo producto o servicio."],"Determine if your customer was incorrectly charged multiple times.":["Determina si tu cliente recibi\u00f3 un cargo incorrecto varias veces."],"If they were not, collect any and all information documenting that each payment was made separately, such as copies of receipts. If the receipts don\u2019t include the items purchased, be sure to include an itemized list. Each receipt should clearly indicate that the payments are for separate purchases of items or services. If you\u2019ve been able to get in touch with the customer you should be sure to address any concerns they had in your evidence.":["De lo contrario, recopila toda la informaci\u00f3n que documente que cada pago se realiz\u00f3 por separado, como copias de recibos. Si los recibos no incluyen los art\u00edculos comprados, aseg\u00farate de incluir una lista detallada. Cada recibo debe indicar claramente que los pagos son por compras separadas de art\u00edculos o servicios. Si has podido ponerte en contacto con el cliente, debes asegurarse de abordar cualquier inquietud que tengan en su evidencia."],"The customer claims that the purchased product was returned or the transaction was otherwise canceled, but you have not yet provided a refund or credit.":["El cliente afirma que el producto comprado fue devuelto o que la transacci\u00f3n fue cancelada, pero a\u00fan no le has proporcionado un reembolso o cr\u00e9dito."],"You should first get in touch with your customer. If you understand what their complaint is, there is a chance for you to explain the misunderstanding or to make it right. If you\u2019re able to resolve the issue with your customer, you can ask that they withdraw the dispute.":["Primero, debes ponerte en contacto con tu cliente. Si comprendes cu\u00e1l es su queja, existe la posibilidad de que expliques o corrijas el malentendido. Si puedes resolver el problema con tu cliente, puedes solicitar que retire la disputa."],"If there have been two or more separate payments, you should get in touch with your customer. If you understand what their complaint is, there is a chance for you to explain the misunderstanding or to make it right. If you\u2019re able to resolve the issue with your customer, you can ask that they withdraw the dispute.":["Si ha habido dos o m\u00e1s pagos separados, debes ponerte en contacto con tu cliente. Si comprendes cu\u00e1l es su queja, existe la posibilidad de que expliques o corrijas el malentendido. Si puedes resolver el problema con tu cliente, puedes solicitar que retire la disputa."],"Product unacceptable":["Producto inaceptable"],"First, get in touch with your customer. Understanding why they filed the dispute will be important for helping make sure your customer gets the product and will give you critical information to prevent this from happening to others.":["Primero, ponte en contacto con tu cliente. Comprender por qu\u00e9 presentaron la disputa ser\u00e1 importante para asegurarte que tu cliente obtenga el producto y te brindar\u00e1 informaci\u00f3n cr\u00edtica para evitar que esto le suceda a otros."],"Prove that the customer received a physical product or offline service, or made use of a digital product or online service. This must have occurred prior to the date the dispute was initiated.":["Demuestra que el cliente recibi\u00f3 un producto f\u00edsico o servicio offline, o hizo uso de un producto digital o servicio en l\u00ednea. Esto debe haber ocurrido antes de la fecha en que se inici\u00f3 la disputa."],"The customer claims they did not receive the products or services purchased.":["El cliente afirma que no recibi\u00f3 los productos o servicios comprados."],"It may be more efficient\u2014and provide a better customer experience\u2014to accept an accidental dispute and charge the customer again, if appropriate. Even when a dispute is withdrawn, it usually takes approximately 75 days to be finalized. Remember, it doesn\u2019t matter to the card networks whether you win or lose a dispute; what matters is how many disputes a business receives, regardless of how many disputes are won.":["Puede ser m\u00e1s eficiente, y proporcionar una mejor experiencia al cliente, aceptar una disputa accidental y cobrar al cliente nuevamente, si corresponde. Incluso cuando se retira una disputa, generalmente toma aproximadamente 75 d\u00edas para finalizarse. Recuerda, a las redes de tarjetas no les importa si ganas o pierdes una disputa, lo que les importa es cu\u00e1ntas disputas recibe una empresa, independientemente de cu\u00e1ntas disputas se ganen."],"The product or service was received but was defective, damaged, or not as described.":["El producto o servicio se recibi\u00f3 pero estaba defectuoso, da\u00f1ado o no como se describe."],"If the cardholder agrees to withdraw the dispute, you should still submit evidence for the dispute using the forms on the next screen. In addition to the following evidence, your submission should include correspondence with the cardholder saying they would withdraw the dispute and a written statement from their card issuer confirming that the dispute has been withdrawn.":["Si el titular de la tarjeta acepta retirar la disputa, a\u00fan debes presentar la evidencia de la disputa utilizando los formularios en la siguiente pantalla. Adem\u00e1s de la evidencia, tu env\u00edo debe incluir la correspondencia con el titular de la tarjeta diciendo que retirar\u00eda la disputa y una declaraci\u00f3n escrita del emisor de su tarjeta confirmando que la disputa ha sido retirada."],"If there were duplicate payments, you should accept the dispute. You cannot issue a refund while a payment is being disputed. The credit card networks place liability for accepting disputed payments with you, the business.":["Si hubo pagos duplicados, debes aceptar la disputa. No puedes emitir un reembolso mientras se disputa un pago. Las redes de tarjetas de cr\u00e9dito te imponen responsabilidad por aceptar pagos en disputa a ti, la empresa."],"If your customer was not refunded appropriately, you will need to accept the dispute, or resolve the issue with your customer. The credit card networks place liability for accepting disputed payments with you, the business.":["Si tu cliente no fue reembolsado adecuadamente, deber\u00e1s aceptar la disputa o resolver el problema con tu cliente. Las redes de tarjetas de cr\u00e9dito te imponen responsabilidad por aceptar pagos en disputa a ti, la empresa."],"If you can not prove the customer received their product or service as described, you should accept the dispute. You cannot issue a refund while a payment is being disputed. The credit card networks place liability for accepting disputed payments with you, the business.":["Si no puedes probar que el cliente recibi\u00f3 su producto o servicio como se describe, debes aceptar la disputa. Las redes de tarjetas de cr\u00e9dito te imponen responsabilidad por aceptar pagos en disputa a ti, la empresa."],"Demonstrate that you have refunded your customer through other means or that your customer is not entitled to a refund. You cannot issue a refund while a payment is being disputed. If you believe that your customer was entitled a refund that you did not provide, you can accept the dispute.":["Demuestra que has hecho el reembolso a tu cliente por otros medios o que tu cliente no tiene derecho a un reembolso. No puedes emitir un reembolso mientras se disputa un pago. Si crees que tu cliente ten\u00eda derecho a un reembolso que no has proporcionado, puedes aceptar la disputa."],"If you can not prove the customer received their product or service, you should accept the dispute. You cannot issue a refund while a payment is being disputed. The credit card networks place liability for accepting disputed payments with you, the business.":["Si no puedes probar que el cliente recibi\u00f3 su producto o servicio, debes aceptar la disputa. No puedes emitir un reembolso mientras se disputa un pago. Las redes de tarjetas de cr\u00e9dito te imponen responsabilidad por aceptar pagos en disputa a ti, la empresa."],"Even if your customer agrees to withdraw the dispute, you must still submit appropriate evidence using the forms on the next screen. Simply saying that your customer is going to withdraw the dispute is not sufficient evidence.":["Incluso si tu cliente acepta retirar la disputa, debes enviar la evidencia apropiada utilizando los formularios en la siguiente pantalla. Decir simplemente que tu cliente va a retirar la disputa no es evidencia suficiente."],"Provide adequate payment and order details so that a legitimate customer recognizes it, or proves to the card issuer that their cardholder authorized the transaction.":["Proporciona los detalles adecuados del pago y del pedido para que un cliente leg\u00edtimo los reconozca o demuestre al emisor de la tarjeta que el titular de la tarjeta autoriz\u00f3 la transacci\u00f3n."],"Demonstrate that the product or service was delivered as described at the time of purchase.":["Demuestra que el producto o servicio se entreg\u00f3 como se describe al momento de la compra."],"If the product or service is as described, provide specific information (invoice, contract, etc.) to refute the cardholder\u2019s claims. Quality disputes are where the customer does not agree with the condition of merchandise or service received (e.g., a car repair situation or quality of a hotel room). There may be instances where you will need to obtain a neutral third-party opinion to help corroborate your claim against the cardholder. Provide as much specific information and documentation as possible to refute the cardholder\u2019s claims. It is recommended that you address each point that the cardholder has made.":["Si el producto o servicio es como se describe, proporciona informaci\u00f3n espec\u00edfica (factura, contrato, etc.) para refutar los reclamos del titular de la tarjeta. Las disputas de calidad ocurren cuando el cliente no est\u00e1 de acuerdo con la condici\u00f3n de la mercanc\u00eda o el servicio recibido (por ejemplo, una situaci\u00f3n de reparaci\u00f3n de autom\u00f3viles o la calidad de una habitaci\u00f3n de hotel). Puede haber casos en los que necesites obtener una opini\u00f3n neutral de un tercero para ayudar a corroborar tu reclamo contra el titular de la tarjeta. Proporciona tanta informaci\u00f3n y documentaci\u00f3n espec\u00edfica como sea posible para refutar los reclamos del titular de la tarjeta. Se recomienda que abordes cada punto que haya hecho el titular de la tarjeta."],"Customer initiated":["Iniciado por el cliente"],"Try to get in touch with your customer. Sometimes people forget about payments they make or don\u2019t recognize the way they appear on their card statement. If this is the case, ask them to contact their card issuer and let them know they no longer dispute the transaction.":["A veces las personas se olvidan de los pagos que realizan o no reconocen la forma en que aparecen en el estado de cuenta de su tarjeta. Si este es el caso, p\u00eddeles que se comuniquen con el emisor de su tarjeta y les haga saber que ya no disputan la transacci\u00f3n."],"First, try to get in touch with your customer. Sometimes people forget about payments they make or don\u2019t recognize the way they appear on their card statement. If this is the case, ask them to contact their card issuer and let them know they no longer dispute the transaction. Even if your customer agrees to withdraw the dispute, you must still submit appropriate evidence. Simply saying that your customer is going to withdraw the dispute is not sufficient evidence.":["Primero, intenta ponerte en contacto con tu cliente. A veces las personas se olvidan de los pagos que realizan o no reconocen la forma en que aparecen en el estado de cuenta de su tarjeta. Si este es el caso, p\u00eddeles que se comuniquen con el emisor de su tarjeta y le haga saber que ya no disputan la transacci\u00f3n. Incluso si tu cliente acepta retirar la disputa, a\u00fan debes presentar la evidencia adecuada. Decir simplemente que tu cliente va a retirar la disputa no es evidencia suficiente."],"Otherwise, use the forms on the next screen to submit evidence that the subscription was still active and that the customer was aware of, and did not follow, your cancellation procedure.":["De lo contrario, usa los formularios en la siguiente pantalla para enviar la evidencia de que la suscripci\u00f3n a\u00fan estaba activa y que el cliente lo sab\u00eda y no sigui\u00f3 tu procedimiento de cancelaci\u00f3n."],"First, get in touch with your customer. If you understand what they believe happened, there is a chance for you to explain the misunderstanding or to make it right. ":["Primero, ponte en contacto con tu cliente. Si entiendes lo que cree que ha sucedido, existe la posibilidad de que expliques o corrijas el malentendido."],"Prove that the subscription was still active and that the customer was aware of, and did not follow, your cancellation procedure.":["Demuestra que la suscripci\u00f3n a\u00fan estaba activa y que el cliente lo sab\u00eda y no sigui\u00f3 tu procedimiento de cancelaci\u00f3n."],"The customer claims that you continued to charge them after a subscription was canceled.":["El cliente afirma que seguiste cobr\u00e1ndole despu\u00e9s de que se cancel\u00f3 una suscripci\u00f3n."]}},"comment":{"reference":"dist\/order.js"}}